Because we are a 501(c)3 non profit, legally all donations are non-refundable.
If, for any reason you are dissatisfied with the purchase of a ROWAN product, you may request a refund within 30 days of your purchase.
– Refunds will be made for the cost of the product but not the cost of shipping.
– Refunds will be processed within 30 days of request.
Submit refund request by email to: email@example.com, U.S. mail at
P.O. Box 1055, Acton, CA 93510, or telephone (661) 269-4043.